Ticket Support and Help desk Software.
Have you ever found a client’s support query in the junk-mail folder? Only to realise it was sent to you months ago? Giving excellent customer service is a must, and can be the thing that sets you apart from your competitors. When assisting your customers, it should be done in a quick and professional manner, not sent to the spam folder. If your business is still using a support e-mail address, learn how a ticket support plugin is better for you.